Trust & Safety

Your safety is our priority. Every tradesperson on VeriTrade is manually verified to ensure you're working with trusted professionals.

Our Verification Process

We manually verify every tradesperson before they receive the ID Verified badge. This ensures you're connecting with legitimate, qualified professionals.

1. ID Verification

We require government-issued photo ID (driver's license, passport) to confirm the identity of every tradesperson.

  • Photo must match profile
  • Document must be valid
  • Address verification

2. Insurance Documents

All tradespeople must provide proof of valid public liability insurance to protect you and your property.

  • Current policy required
  • Adequate coverage verified
  • Expiry date checked

3. Certifications

We verify relevant trade qualifications, licenses, and professional certifications to ensure competency.

  • Trade-specific certifications
  • Professional licenses
  • Safety qualifications

Human Review, Not Algorithms

Unlike other platforms that use automated checks, every verification on VeriTrade is manually reviewed by our trained team. We carefully examine each document to ensure authenticity and compliance with our standards.

Typical review time: 24-48 hours

Two Verification Badges

We verify ID and insurance separately. Each badge represents a different aspect of trust.

ID Verified

Identity confirmed

This blue shield confirms we've verified their identity with government-issued photo ID. You know exactly who you're working with.

  • Photo ID manually reviewed
  • Address verification
  • Profile photo matches ID

Insured

Insurance verified

This green shield means their public liability insurance is current and valid. Your property is protected.

  • Valid insurance certificate
  • Adequate coverage confirmed
  • Expiry date checked

Both Badges Together

  • ✓ Identity confirmed with photo ID
  • ✓ Insurance documents verified
  • ✓ Maximum trust and protection
  • ✓ Manually reviewed by our team

Your Protection

  • ✓ Reduced risk of fraud
  • ✓ Insurance coverage confirmed
  • ✓ Qualified professionals only
  • ✓ Greater peace of mind

Qualifications & Certifications

In addition to ID and insurance verification, tradespeople can upload their qualifications, licenses, and certifications directly to their profile. These documents are viewable by all customers.

Common Qualifications Include:

Electricians:

  • 18th Edition Wiring Regulations
  • Part P Certification
  • NICEIC/NAPIT Registration

Plumbers/Gas:

  • Gas Safe Registration
  • OFTEC Certification
  • City & Guilds Qualifications

Builders:

  • CSCS Card
  • FMB Membership
  • NVQ Qualifications

And More:

  • Trade-specific licenses
  • Safety certifications
  • Professional memberships

Note: Qualifications are uploaded by tradespeople and displayed on their profiles. While we verify ID and insurance, qualifications are self-reported and viewable for your assessment.

What About Unverified Tradespeople?

New tradespeople can join VeriTrade and apply for jobs immediately while their verification is being processed. However, they won't receive the ID Verified badge until we've completed our manual review.

As a customer: You can still choose to work with unverified tradespeople, but we recommend prioritizing those with the ID Verified badge for your safety and peace of mind.

As a tradesperson: Submit your verification documents early to increase your chances of winning jobs!

Ready to Connect with Verified Tradespeople?

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