Privacy Policy

1. Introduction

VeriTrade ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Trade or profession information
• Location and postcode
• Profile photo (optional)
• Business information and certifications

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our platform:

• Log data (IP address, browser type, pages visited)
• Device information
• Cookies and similar tracking technologies
• Job posts, messages, and reviews you create

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Connect you with other users (tradespeople or customers)
• Process and complete transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Prevent fraud and enhance security
• Analyze usage patterns and improve user experience

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Other Users

When you post a job or respond to one, certain information (name, trade, location, rating, reviews) becomes visible to other users to facilitate connections.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf (hosting, analytics, customer support).

4.3 Legal Requirements

We may disclose information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We use:

• SSL/TLS encryption for data in transit
• Secure password hashing (bcrypt)
• Regular security assessments
• Access controls and authentication

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Update: Correct inaccurate information through your profile settings
• Delete: Request deletion of your account and associated data
• Object: Object to certain processing of your information
• Opt-out: Unsubscribe from marketing communications

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your information within 30 days, except where we're required to retain it by law.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children under 18. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: